HERMES KEY CHAIN PINK

Integrity and trust is at the forefront of our business acumen.

Preloved items are authenticated through third-party authenticators which include Entrupy, LegitGrails, and Authenticate First, where authenticity certificates are available for purchase upon request.

Please visit the following websites for more details:

Entrupy

LegitGrails

Authenticate First

Preloved fine jewelry and watches are accompanied with its original authenticity certificate.

All purchases, online or in-store, are final sale; refunds, store credit, or exchanges are not available.

Buyers are encouraged to request photos, videos, and any information prior to purchase.

As a pre-loved marketplace, items may show varying degrees of wear. Video consultations are available to review items, and screen settings may affect color appearance.

All final decisions rest with Boutique de Paris.

For questions, please contact for_yukiluo@hotmail.com.

For your peace of mind, you may purchase additional shipment protection, which insures your order for its full value during transit. Please contact our team to purchase.

Boutique de Paris is not responsible for any lost or stolen packages if Shipment Insurance is not purchased.

We’re happy to assist with any questions - feel free to email or DM us for additional details.

Luxury deserves longevity.

Pre-loved luxury extends the story of exceptional pieces - preserving craftsmanship, reducing waste, and honoring the value of what already exists. By shopping or consigning pre-owned items, you become part of a more thoughtful, circular future for luxury.

ORDER FULFILLMENT:

Once an order is placed, please allow up to 48 hours for our team to process and confirm your purchase (excluding extended holidays or severe weather conditions). You will receive a confirmation email with your tracking number or further instructions for in-store pickup. Should you experience any issues, please feel free to contact us

AVAILABILITY:

Due to the unique nature of our business, many of our pieces are one of a kind and availability may change quickly. For this reason, holds are not available for the majority of items.

Items priced over $4,000CAD may qualify for an in-store layaway plan with a minimum 30% deposit. The remaining balance must be paid within 6–8 weeks. Missed payments that are not communicated to Boutique de Paris may result in forfeiture of the item and deposit. All deposits are non-refundable and non-transferable between items or individuals.

Afterpay and Affirm is available for Canadian Residents.

In the case that your item is no longer available, we will issue a full refund to the original payment method. Please allow 5 to 7 business days for this to reflect on your account.

Orders identified as high risk may be subject to cancellation. In such cases, the order will be voided and may not appear on your account. For more information regarding voided transactions, we recommend contacting your bank or financial institution.

COURIER SERVICE PROVIDERS, RATES, TARIFFS & DUTIES, INSURANCE:

The expected delivery time/date will be provided along with the tracking number and will vary due to season and choice of courier services. All shipments within Canada are shipped via Canada Post and shipments for the USA are shipped via DHL. Please note, during service disruptions with Canada Post and/or DHL, Boutique de Paris reserves the right to select the best next courier service provider available. Delivery dates and times are not guaranteed during this time and will be dependent on the courier service provider. Delays in shipping time cannot be grounds for cancellation.

Please ensure your name and billing address on your credit card matches your shipping address as we will only ship to your billing address, unless authorized otherwise. Any incorrect information provided may result in a delay, and your order may be canceled. Any undeliverable packages returned to us will be held at the boutique for in-person pick up unless an arrangement for reshipping is made and at the buyer’s expense. Under no circumstances will Boutique de Paris be responsible for any lost/stolen/damaged packages due to incorrect information provided to us.

Canada-wide shipping: $45CAD flat rate shipping fee

US-wide shipping: $65CAD flat rate shipping fee

International shipping: please contact us

Express shipping: Regional shipping rate plus surcharge; please contact us

Please note that any applicable tariffs, duties, or customs fees are the responsibility of the buyer and are not included in the purchase price. Boutique de Paris does not have control over these charges. If you would like an estimate prior to completing your purchase, please feel free to contact us. For additional information regarding customs fees, we recommend contacting your local customs office.

Due to the nature and value of these items, we strongly recommend purchasing package insurance. Boutique de Paris is not responsible for any lost, stolen, or damaged packages once they have been shipped. As a result, no compensation will be issued, including but not limited to refunds, store credit, or exchanges. If you would like to add shipping insurance to your order, please contact us prior to completing your purchase.

Should you require any alternative shipping needs, please contact us before placing an order.

IN-STORE PICK UP:

In-store pickup is available Monday to Friday or make an appointment.

After placing your order, please allow up to 48 hours for processing. You will receive an email notification once your order is ready for pickup.

As our boutique welcomes guests by appointment only, please schedule your visit on our website via the “Book an Appointment” tab. Our team will confirm your appointment and request a government-issued photo ID prior to your visit. Please note that ID is required for all visitors, and appointments may be canceled if ID is not provided.

During your visit, please ensure you have your email confirmation with you.

If a third party will be picking up your order on your behalf, please provide their full name exactly as it appears on a government-issued photo ID prior to the visit via email and ensure that the appointment is booked under the same name provided. This ensures a smooth pickup experience. We are not responsible for any items lost/damaged or misplaced during third-party pickup.